PRIVACY POLICY AND NOTICE AT COLLECTION

Effective Date: June 13, 2025

Overview

This Privacy Policy and Notice at Collection (“Policy”) describes how Two Lives Left Pty. Ltd. ("Two Lives Left", “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you use our services, including Kaiju Battle Simulator (the “Game”), our websites (such as https://www.twolivesleft.com), community platforms like Discord, and related programs.

By using our services, you confirm that you understand this Policy. If you have questions or concerns, please reach out at john@twolivesleft.com.

1. What Does This Policy Cover?

This Policy applies to all personal information we collect through our Games, websites, community forums, and other related services (collectively, the “Services”). It does not apply to data collected by third-party platforms unless explicitly stated.

2. How Do We Handle Children’s Personal Information?

A “Child” means someone under the minimum age to legally consent to data collection in their region (e.g., 13 in the US, 13–16 in the EU).

Platform Age Restrictions

• Meta Quest: Kaiju Battle Simulator is available to users 10+ using Parent-Managed Accounts on Quest 2, Quest 3, and Quest Pro, and to users 13+ on Quest 1 or Rift. We do not operate or control Parent-Managed Accounts—please see Meta’s Parental Supervision Tools.
  
• Steam: Available to users 13+ in accordance with Valve’s policies.
  
• PlayStation: Available to users under 13 only with verified parental consent via Sony’s platform.
  

If you believe a Child has accessed the Game without proper consent or supervision, please contact us at john@twolivesleft.com so we can take appropriate action, including deleting any collected data.

3. What Categories of Personal Information Do We Collect?

We may collect various types of personal information depending on how you interact with our Services. This includes:

When You Play Kaiju Battle Simulator

• Identifiers: Usernames (e.g., game, Steam, Meta), email, online platform IDs (from Sony, Meta, Valve, Microsoft/PlayFab), IP address, hardware identifiers.
  
• Location Data: Country and state/region.
  
• Purchases: In-game purchases and downloadable content history.
  
• Gameplay Info: Game settings, preferences (e.g., language, parental controls), interaction data.
  
• Movement & Voice: Hand/head tracking data, voice input (not stored as voiceprints).
  
• Protected Characteristics: Date of birth.
  
• Platform Metadata: Age category provided by Meta (e.g., child, teen, adult).
  
• Support Content: Any information submitted via support tickets.
  

When You Visit Our Website

• Identifiers: Name and email (if you submit a contact form), IP address, website interaction data.
  
• Online IDs: IDs from analytics services (e.g., Google).
  
• Other: Any info you provide via the “Contact Us” form.
  

When You Use Our Official Discord Server

• Identifiers: Discord username, user ID, and email (if provided).
  
• Public Content: Anything you post in public channels.
  

When You Join the Content Creator Program

• Identifiers: Name, social media handles, usernames, email, mailing address.
  
• Records: Payment and tax details.
  

When You Contact Us Directly

• We may collect any information you voluntarily provide, including gameplay feedback or bug reports.
  

Automatically Collected Data

• We may automatically collect interaction data through cookies or analytics tools when you browse our websites or play the Game. For details, see Section 5.
  

4. Information from Third Parties

We may receive personal information about you from third-party services that help us provide our Games. These include:

• Platform Providers: Meta, Valve, Sony — may provide data such as your platform ID, age category, or purchase history.
  
• Backend Services: Microsoft Azure/PlayFab — may provide region, IDs, or account metadata.
  
• Discord: Publicly available profile info and any information provided during moderation actions.
  
• Content Creator Management: If you join our creator program, we may receive information from services helping us run the program (e.g., Virtualities Inc.).
  
• Other Players: Reports or complaints from other players may include personal information about you.
  
• Parents or Guardians: In cases involving child accounts, we may receive contact info from the parent or guardian.
  

⚠️ Note: While we follow this Policy when using data received from third parties, we cannot control how those third parties collect or use your information. Please review their privacy policies directly.

5. Cookies and Tracking Technologies

We and our service providers may use cookies and similar tracking technologies to gather data about how you use our websites and services.

What We Use Them For:

• Analytics: Understanding usage trends and improving functionality.
  
• Security: Detecting and preventing fraud or abuse.
  
• Functionality: Remembering your preferences or login sessions (if applicable).
  

Cookies are small data files stored on your device. You can set your browser to refuse some or all browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our Services may become inaccessible or not function properly.

6. How We Use Personal Information

We may use your information to:

• Provide, operate, and improve our Games and Services.
  
• Personalize your experience (e.g., remembering your settings or preferences).
  
• Process purchases and support customer service inquiries.
  
• Communicate with you, including responding to support requests or feedback.
  
• Monitor for safety, cheating, or policy violations.
  
• Comply with legal obligations or enforce our terms.
  

We do not use your personal information for targeted advertising or profiling beyond what is necessary to deliver the Game and Services effectively.

7. How We Share Personal Information

We may share your personal information with:

• Service Providers: Companies that help us run our Services (e.g., hosting, analytics, moderation, customer support).
  
• Platform Partners: Meta, Sony, Valve, Microsoft/PlayFab — to enable platform functionality, purchases, and moderation.
  
• Legal Authorities: When required to comply with the law, prevent fraud, or respond to a valid legal request.
  
• Other Users: If you participate in community areas like Discord, your public posts may be visible to others.
  
• With Your Consent: If we ever want to share your info for something not covered here, we’ll ask you first.
  

We do not sell your personal information or use it to build advertising profiles.

8. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information. These include:

• Encryption where appropriate.
  
• Access controls and internal policies.
  
• Regular system monitoring and updates.
  

However, no system is 100% secure. We encourage users to report any security issues or suspected data misuse to us immediately at john@twolivesleft.com.

9. Data Retention

We retain personal information for as long as necessary to:

• Provide our Services.
  
• Comply with legal and contractual obligations.
  
• Resolve disputes and enforce our agreements.
  

When no longer needed, we securely delete or anonymize data in accordance with applicable law.

10. Your Rights and Choices

Depending on your location, you may have the right to:

• Access or request a copy of your personal information.
  
• Request corrections or deletions.
  
• Object to certain data processing or request restrictions.
  
• Withdraw consent (where consent is used as a basis for processing).
  
• File a complaint with your local data protection authority.
  

To exercise any of these rights, email us at john@twolivesleft.com.

11. International Users

Our company is based in Australia, but we work with partners and services worldwide. Your information may be transferred and stored in countries outside your own, including in the United States or European Union.

We take appropriate safeguards to protect such transfers as required by law, including using standard contractual clauses where necessary.

12. Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we’ll notify you by updating the “Effective Date” and, if appropriate, by other means (like posting a notice in the game or on our website).

We encourage you to review this Policy regularly.

13. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Two Lives Left Pty. Ltd.
 Email: john@twolivesleft.com
 Website: https://www.twolivesleft.com

This Privacy Policy is intended to comply with global privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable regional requirements.